Words are unbelievably powerful. It’s a fundamental principle of both Scripture and life in general, yet is one that’s all too easily overlooked. Recently I had an experience where I was challenged on the words I use in my leadership that deeply impacted me. The experience grew me greatly as a leader, and I share it with the hope it may do the same for you.
I knew that I was in trouble almost as soon as the conversation started. It was the end of a long work day and I was in a meeting with a colleague where we were discussing a particularly sensitive issue. Emotions were running high, as the subject being discussed was one that had proven to be a pain point for this individual in the past. Against my better judgment, I chose to continue the conversation instead of recommending we pick it up when we were both a little calmer, and things quickly took a turn for the worse.